Question 1

How often should I have my carpets professionally cleaned?

Accepted Answer

The frequency of professional carpet cleaning depends on several factors, including foot traffic, pets, and the overall condition of your carpets. As a general guideline, it is recommended to have your carpets professionally cleaned at least once or twice a year. However, high-traffic areas may require more frequent cleaning.

Question 2

What carpet cleaning methods do you use?

Accepted Answer

Same day Carpet Cleaning utilizes advanced carpet cleaning methods such as hot water extraction (steam cleaning), which is highly effective in removing deep-seated dirt, stains, and allergens. Our trained technicians assess the condition of your carpets and determine the most suitable method for optimal results.

Question 3

Are your cleaning products safe for children and pets?

Accepted Answer

Yes, we prioritize the safety of your family and pets. Same day Carpet Cleaning uses safe and environmentally friendly cleaning products that are non-toxic and free from harmful chemicals. Our cleaning solutions are designed to effectively clean your carpets without posing any health risks.

Question 4

How long does the carpet cleaning process take?

Accepted Answer

The duration of the carpet cleaning process depends on various factors, such as the size of the area to be cleaned, the level of soiling, and the drying time required. Our technicians work efficiently to complete the cleaning process in a timely manner while ensuring thorough results.

Question 5

Do I need to move furniture before the carpet cleaning?

Accepted Answer

We recommend removing small items and breakables from the areas to be cleaned. Our technicians can help move lightweight furniture, such as chairs and coffee tables, as part of the cleaning process. However, larger or heavy furniture should ideally be moved prior to our arrival.

Question 6

Do you offer any guarantees or warranties?

Accepted Answer

Yes, we strive for customer satisfaction and stand behind the quality of our service. Same day Carpet Cleaning offers a satisfaction guarantee. If you are not fully satisfied with the results, please let us know, and we will work to address your concerns.

Question 7

How can I prepare for the carpet cleaning appointment?

Accepted Answer

Prior to the appointment, it is helpful to vacuum the carpets thoroughly to remove loose dirt and debris. Clearing the area of any small items or breakables will also facilitate the cleaning process. Our technicians will provide specific instructions to prepare for the appointment based on your unique needs.

Question 8

Are your technicians trained and insured?

Accepted Answer

Yes, all our technicians are trained professionals with experience in carpet cleaning. They undergo rigorous training to ensure they are equipped with the necessary skills and knowledge. Same day Carpet Cleaning is also fully insured, providing added peace of mind during the cleaning process.

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